Metrics that Matter (with Erin Spink, Volunteer Engagement Trainer & Consultant)

What do you measure as a benchmark of success in your volunteer program? Learn how tracking metrics that matter will allow you to:

• enhance the experience you can offer volunteers
• build your case for support
• raise the profile and appreciation for your role as a leader of volunteers

By the end of this practical, hands-on workshop, you will be able to:

• identify gaps and opportunities in the metrics you currently collect
• find new ways to tell more compelling stories
• walk away with a plan to put it all into action

Cost

HAV Members $20

Non-Members $30

Interested individuals can RSVP to the event via this site. However, registration will not be confirmed until payment is received. 

Once you have submitted your RSVP, please submit payment via:

E-transfer (for Canadian banks only)

Send to: hamiltonadvolunteers@gmail.com

Answer to security question: HAVworkshop22

Cheque (for both Canadian and American banks)

Mail to: 

Hamilton Administrators of Volunteers

762 Upper James St.

Suite 183 

Hamilton, ON, Canada

L9C 3A2 

We kindly ask that you please submit payment immediately to help ensure that it is received before Tuesday, May 17, 2022.

Erin Spink Biography

Erin Spink’s interest in volunteers started at the age of six when she pronounced that while it was wrong to eat animals, hamburgers at McDonald’s came from “volunteer cows” and therefore an exception could be made.

She completed a Certificate with Distinction in Volunteer Program Management, followed by an M.A. (Leadership) where she submitted the first-ever academic research quantifying the concept of “volunteer engagement”. Spink’s  thought-leadership work has been published around the world, including the CCVA accreditation textbook.  She continues to author informative, cutting-edge research that advances the profession through her consulting firm - spinktank-  which offers workshops, free resources and online courses, and its research arm CARVE (Centre for Advanced Research in Volunteer Engagement).

Erin had the honour of serving on the PAVRO Board for five years, including two as President.  For the last several years, Erin has volunteered as a member of the Engage (formerly e-Volunteerism) Journal, leading the Training Designs section and now co-editor for the Ethics column.  She has also co-authored the Points of View articles with Rob Jackson. Erin was recognized in 2017 with the Linda Buchanan Outstanding Leader of Volunteers award and in 2020 with the VMPC Exemplary Leader Award (First Place) for her contributions to the profession.

After 20 years working in Volunteer Engagement, she has changed her mind and no longer believes in eating volunteers.